Return Policy

Mallris Purchase Policy (In-Store & Online) Effective Date: 01/28/2026 This policy applies to purchases made at our physical store and online. Store Location: 244 W Market St, York, PA 17401 Online: mallris.com Our Commitment to You At Mallris, we aim to provide quality technology products and a transparent, fair shopping experience for every customer—whether you shop in-store or online. Product Conditions Products may be sold as: New Open-box Used / Refurbished The condition of each product is always disclosed before purchase. Final Sale Items For safety and fairness, the following items are considered final sale (non-returnable), unless defective at the time of purchase: SIM cards, activations, refills, and service plans Digital products, gift cards, software, and license codes Opened or used accessories (earbuds, cases, screen protectors, cables, chargers) Clearance, open-box, refurbished, and “Final Sale” items (when marked) Returns – Online Orders Returns accepted within 14 days of delivery Items must be in original condition and packaging Proof of purchase required If a product is returned damaged, incomplete, or misused, a restocking fee may apply or the return may be declined. Returns – In-Store Purchases Returns accepted within 7 days of purchase Original receipt required Product must be in original condition Some items may be eligible for store credit instead of refunds. Defective Products If your product has a defect: Report it within 48 hours of purchase or delivery We will work with you to provide a fair solution: replacement, repair, store credit, or refund (depending on the case) Warranties Some products include manufacturer or store warranties. Warranty details are provided at the time of purchase. Fair Use Policy To protect our customers and our business, Mallris reserves the right to limit or refuse returns in cases of misuse, abuse, or fraud. Need Help? We’re here for you. Phone: 1-888-889-2101 Email: service@mallris.com Store: 244 W Market St, York, PA 17401